Wellness Center bogus
I think the Wellness Center is the only office (entire building) on campus that completely shuts down for lunch 12-1. A lot of students have a break between classes at noon so this is one of the only times we can make it to Wellness Center and the fact they're closed is pretty inconvenient, especially considering the cost we pay for this service. Adding weekend hours would be great but it seems like everything on campus is closed on the weekends so I wouldn't expect that trend to change here.
It's highly recommended that we schedule an appointment in advance but the only way to schedule an appointment is by visiting or calling the Wellness Center while they are open. This is ridiculously inconvenient given the limited hours the Wellness Center has, so let's have some kind of online appointment system where we can easily sign up for an appointment anytime we need to. Or maybe they could even just setup a dang voicemail so if we call after hours we can leave a message saying 'I'd like to schedule an appointment tomorrow'...
The Wellness Center is definitely an underutilized resource on campus, but with a couple easy fixes it could serve it's purpose more meaningfully.
The wellness center is currently improving their website to allow scheduling. Unfortunately, voicemail will not work for the system they currently have. The changes to the software on their website are expected to be available to students before the end of the year.
Dana Sirota commented
On the other hand, the rigid appointment idea and limited hours make going to the Wellness center extremely difficult in cases of injury (a split foot or biking accident, for example) or sudden illness. I understand that the appointment system is important, but the way walk-ins are handled could be improved, given my experiences of walking in with injuries.
Also, there are students who legitimately have class and work for all of the hours that the Wellness Center operates. Perhaps a schedule with longer hours but more closure time during the day would be a way to compromise this.
FYI, they do have a voicemail system, and have called me back very promptly every time I have needed it. Also, almost every other doctor's office in the world is pretty much only open from 8-5 and closed for lunch. You have a break between classes, so why should the nurses be expected to work straight through the day. 40 hours a week isn't limited... that's pretty standard.
As a student who has gotten excellent service from this, I do not feel that the fee is too high. When you consider all the services and products that are available, the current fee is pretty reasonable. What doctor's office provides many needed medications free of charge?